Frequently Asked Questions

A coupon code (also called promo code or discount code) is a combination of letters and numbers that you enter at checkout to get a discount. It can give you a percentage off, a fixed amount off, or free shipping.

Click the deal on VoucherZen, copy the coupon code, then go to the shop's website. Add the items you want to your cart, then look for a field labeled "coupon code", "promo code", or "discount code" at checkout. Paste the code and your discount will be applied automatically.

First, check that the code hasn't expired. Make sure you meet any minimum spend requirements. Some codes are for new customers only. Also check that the products in your cart are included in the promotion. If all else fails, try another deal from our list.

Yes, all voucher codes and deals on VoucherZen are completely free to use. We earn a small commission when you click through to a shop — this doesn't affect the price you pay.

We update our deals every day. New coupon codes are added as soon as they become available. You can check the "New" section for the latest deals, or set up a Deal Alert for your favourite shops.

A coupon code (also "code deal") requires you to enter a code at checkout. A deal is a direct discount or offer that is automatically applied — you just click through to the shop and the price is already reduced.

Most shops only allow one coupon code per order. Some allow combining a coupon code with a sale, but this varies by shop. Check the shop's terms and conditions for details.

Validity varies by deal. Some codes expire after a few days, others are valid for months. We display expiry dates where known. Always check the deal page for the most up-to-date information.

A Deal Alert lets you sign up to receive an email notification when new coupons are available for a specific shop. Simply go to a shop's page and click "Set up Deal Alert".

The Lucky Wheel is a fun feature where you can spin a wheel to win a random coupon code from our selection. Visit /lucky-wheel/ to try your luck!